A Milestone in Quality Management and Operational Excellence
Mogadishu, Somalia — Banadiria Coffee has successfully achieved certification under the internationally recognized ISO 9001:2015, marking a significant milestone in the company’s commitment to quality management, operational discipline, and customer satisfaction. The certification recognizes the company’s structured approach to quality assurance across its coffee roasting, packaging, supply, and café operations.
The Quality Management System (QMS) implementation was led by Lexico Inc, which served as the consulting and implementation partner throughout the certification journey. The initiative was directed by Abasi Ssonko, who acted as the lead implementer and internal auditor for the project.
Structured Implementation Process
Structured Implementation Process
The certification process involved a comprehensive series of activities designed to align Banadiria Coffee’s operations with international quality management standards. Under the leadership of Lexico Inc., the implementation included:
- Organizational Gap Analysis against ISO 9001:2015 requirements
- Staff training and capacity building on quality systems and procedures
- Development of QMS documentation, policies, and operational manuals
- Preparation of internal audit reports and corrective action processes
- Continuous monitoring and follow-up to ensure effective implementation
The final external certification audit was conducted in collaboration with Manish Kumal, representing B2C, who verified that Banadiria Coffee’s systems met the requirements of the ISO standard.
Leadership and Organizational Commitment
The successful certification was made possible through the strong support of Mr. Ibrahim Ali Shido, whose leadership played a critical role in facilitating the implementation across all departments.
“Achieving ISO 9001:2015 certification is a major milestone for Banadiria Coffee. It reflects our commitment to building a company that operates with structure, quality, and accountability,” said CEO Ibrahim Ali Shido. “We appreciate the professional support of Lexico Inc. and the dedication of our team who worked tirelessly to make this achievement possible.”
Team Contribution
Key members of the Banadiria Coffee production team—Hussein, Muna, Kolane, Nasra, Ridwan, and others from different departments—played an instrumental role in implementing operational procedures and maintaining compliance within the production environment.
On the consulting side, the Lexico Inc. implementation team included:
Amran Ahmed – Monitoring and Evaluation
Abdinoor Kamal – Operations Coordination
Suzan Abdi Shiliwas – Records and Documentation Management
Together, the team worked closely with Banadiria Coffee staff to establish a structured system covering production, packaging, storage, customer service processes, and quality monitoring.
A Step Forward for Quality Standards
The ISO certification positions Banadiria Coffee among a growing number of businesses in the region adopting international quality standards to strengthen operational reliability and customer trust. By implementing ISO-aligned systems, the company has established clear procedures for quality control, documentation, training, and continuous improvement.
For Lexico Inc, the project represents another successful collaboration in helping organizations implement internationally recognized management systems.
“This certification demonstrates what can be achieved when leadership commitment meets structured implementation,” said Abasi Ssonko. “Banadiria Coffee showed strong dedication throughout the process, and we congratulate the entire team on this important achievement.”
Looking Ahead
With the certification now in place, Banadiria Coffee plans to continue strengthening its operational systems while expanding its market presence and maintaining high standards across all its services and products.
The company’s achievement serves as a positive example of how structured quality management systems can enhance operational performance and support business growth in the region.
— Reported by Lexico Inc.
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